Frequently asked questions

Do you move furniture?

No. Furniture moving is not a service offered by Eco Frog Carpet Care. We clean all accessible carpeted areas and work around furniture. Empty rooms are cleaned wall-to-wall.

How long does it take for carpets to dry?

Most carpets dry in about one hour. Dry times may vary depending on humidity, airflow, carpet type, and soiling conditions.

Is your cleaning process safe for children and pets?

Yes. Eco Frog Carpet Care uses professional cleaning solutions that feature plant-based and green cleaning ingredients. Our low-moisture cleaning process helps carpets dry in about one hour while avoiding the excessive water use often associated with traditional cleaning methods. Our goal is to provide a clean, healthy indoor environment while delivering outstanding cleaning results for your home and family.

Do you vacuum before cleaning?

Yes. Thorough vacuuming is included with every carpet cleaning service.

How often should I have my carpets professionally cleaned?

There is no one-size-fits-all answer. The ideal cleaning frequency depends on your home's traffic levels, the number of occupants, pets, children, and lifestyle.

A good rule of thumb is to pay attention to entryways, hallways, and other high-traffic areas. If traffic lanes begin to show soil buildup or darkening after about five months, you may want to clean every four months to help maintain your carpet's appearance and reduce wear on the fibers.

Some homes benefit from cleaning every 3 to 6 months, while others may only need cleaning once a year. The best schedule is the one that keeps your carpets looking their best before heavy soil buildup occurs.